School of Computing and Informatics

EFFECTIVENESS OF USABILITY LEARNING MODELS AND USER SATISFACTION IN UNIVERSITIES IN NAKURU COUNTY, IN KENYA.

2023-06-01T00:00:00Z

EFFECTIVENESS OF USABILITY LEARNING MODELS AND USER SATISFACTION IN UNIVERSITIES IN NAKURU COUNTY, IN KENYA. MOGAKA, SARAH KEMUNTO Effectiveness has been increasingly recognized as a significant quality dimension to determine the usability of mobile applications. Mobile learning applications on the other hand are different in many ways from those innovations due to the mobility nature of mobile devices. Learning institutions in Kenya especially, universities have implemented these scientific innovations as alternative approach to teaching and learning. The uptake was accelerated more with the advent of the Corona Virus pandemic which saw the education sector literally close down. As a way of having their students back to class, majority of the Universities in Nakuru County, adopted the online technologies. Despite the adoption of technologies, there are many complaints from the users, the students, on many inefficiencies coming along with the online learning platform. This puts to doubt the quality of user satisfaction of such technologies in enhancing teaching and learning processes. However, the advent of mobile technologies in learning context has increased the requirements for evaluating the effectiveness of usability learning models to align with user satisfaction in mobile learning applications. Existing metrics concentrates on ease to use, efficiency, reliability and security of the software which has a shortfall since the user is not subjected to contribute in the mobile application development. Even though mobile learning has been studied from different aspects of pedagogy environment and technology acceptance, there is little scientific and published research on effectiveness of usability of mobile learning applications. To fill up the gap, in this study, effectiveness of usability learning models and user satisfaction was established. The main objective of this study was to evaluate the effectiveness of usability learning models on user satisfaction in universities in Nakuru County, Kenya. To serve this purpose, survey questionnaires were issued to sample of university students in the ICT department in Nakuru County in Kenya. The analysis of structured item were mainly done by multiple regression and multivariate analysis from the results of the descriptive statistical tool. The findings from this study contributes to the body of knowledge by coming up with a number of usability guidelines as a significant quality dimension for the design of usable applications in mobile learning that can help improve user satisfactions and reductions in training costs. The decrease in costs attracts many researchers, interface designers and project managers to employ the usability assessment attributes when designing the interfaces for mobile learning applications. The study recommends that given the kind of empirical evidence from the university to consider having a system that is designed with memorability attributes to be considered for the clients to come back to the system from time to time hence improved user satisfaction.

ROUTINIZATION ARCHITECTURE FOR e-HEALTH IMPLEMENTATION IN KENYA: A CASE OF KAKAMEGA COUNTY

2025-10-01T00:00:00Z

ROUTINIZATION ARCHITECTURE FOR e-HEALTH IMPLEMENTATION IN KENYA: A CASE OF KAKAMEGA COUNTY Shikunyi, Jackline Waburaka Routinization is the process by which practices, procedures or a technology becomes standardized or routinized into daily workflows (no longer questioned, becomes norm). The incorporation of e-Health into healthcare has the capacity to revolutionize service delivery by enhancing quality, which encompasses safety, timeliness, efficacy, efficiency, patient-centeredness, and equity. Nonetheless, the adoption and utilization of these systems continue to pose challenges, especially in developing nations. Despite substantial expenditures in e-Health by the Kenyan government and its partners, the deployment and integration of these technologies have not yet realized their full primary potential. The research was motivated by the effective implementation of e-Health systems in industrialized nations, which have markedly enhanced healthcare service provision. This study aimed to develop a routinization architecture for e-Health implementations in public healthcare facilities in Kenya, focusing on Kakamega County. The goal was to enhance the daily use of implemented technologies, improve data accuracy, ensure consistency in care delivery, increase efficiency, and support better decision-making. Despite substantial investments by the Kenyan government and development partners, the full potential of e Health systems remains unrealized. Drawing inspiration from successful e-Health adoption in developed countries, this study sought to assess the current status of e-Health systems, identify factors influencing routinization and design a proposed routinization architecture to support sustained use. The study was guided by the Unified Theory of Acceptance and Use of Technology, Normalization Process Theory and Task-Technology Fit. An exploratory research design was employed; data was collected from a sample of 328 healthcare workers across seven selected public healthcare facilities level 3 to 5 through a quantitative approach through structured questionnaires and non-participatory observation using stratified simple random sampling. Reliability test confirmed using Cronbach’s alpha of 0.871 which was calculated to assess internal consistency of the scales used in the questionnaire, validity was assessed using the Kaiser-Meyer-Olkin (KMO) measure of 0.812 and Bartlett’s test of sphericity value of p < 0.001 confirming to sampling adequacy. Data was analysed using SPSS v26 for both descriptive and inferential statistics. Exploratory factor analysis was conducted using principal component analysis with rotation to identify and group underlying constructs influencing e-Health routinization such as system usability, organizational support and technology availability. Inferential statistics using Pearson correlation was also applied to explore relationships and to test predictive strength of key independent variables on the routinization outcome. The study established that successful routinization of e-Health systems requires a comprehensive architecture addressing strategic, technical, organizational support and user-related factors. Key barriers identified include data management, insufficient IT training, infrastructural limitations, limited user involvement and leadership, absence of supportive policies and standard operating procedures. These findings underscore the need for a comprehensive routinization architecture that addresses technical, organizational support and user related factors to support the sustainable routinization of e-Health into daily routine use to enhance healthcare service delivery. Addressing these challenges through targeted intervention such as training in IT programs, infrastructure upgrade, clear policies and strong leadership can enhance system use, data quality and healthcare delivery efficiency. Findings were integrated into a context-specific routinization architecture to guide a sustained e-Health integration into public healthcare settings workflows.

IMPACT OF SPATIOTEMPORAL LAND USE AND LAND COVER CHANGE ON LAND UNDER MAIZE CULTIVATION IN LIKUYANI SUB-COUNTY, KAKAMEGA COUNTY, KENYA

2024-11-01T00:00:00Z

IMPACT OF SPATIOTEMPORAL LAND USE AND LAND COVER CHANGE ON LAND UNDER MAIZE CULTIVATION IN LIKUYANI SUB-COUNTY, KAKAMEGA COUNTY, KENYA KANGWANA SHILIBWA, HENRY

FUNCTIONAL SUITABILITY MODELFORENTERPRISERESOURCE PLANNING SYSTEMS IN KENYAN UNIVERSITIES

2020-11-09T00:00:00Z

FUNCTIONAL SUITABILITY MODELFORENTERPRISERESOURCE PLANNING SYSTEMS IN KENYAN UNIVERSITIES WALIARO, OSORE DICKSON Managementof institutions needs correctinformation to enhance their competitiveness.Universities, just like any other institutionrequires proper information for decision-making. In universities,there are complex processes, and related activities that require proper decisions. Automation brings in a myriad of benefitsto the users of the systems or software being implemented. Universities today have embraced Enterprise Resource Planning Systems in their processes. However, the challenge is onhow useful their functionalities areto the institutionsbecause of theunique nature of their processes. Given Enterprise Resource Planning Systemsmostly are standard applications;there is need for a well thought out approach to determine the functionality of these systems in order to reap from their benefits. The main objective of the study was to develop a model to measure functionalityof enterprise resource planning systems in KenyanUniversities.To achieve this, the study was guided by the following specific objectives:Determine the status of Enterprise Resource Planning Systemimplementation in Kenyan universities, and identify the factors that affect the functionalities of the Enterprise Resource Planningsystems in universities. The study adopted exploratorydesign, the study focused on the features incorporated in the Enterprise Resource Planning Systemand mapped out these features with the users’ expectations of the system. Sample population was selected using both purposive sampling and simple random sampling techniques. The population of interest in this study werethe users of Enterprise Resource Planningsystem; staff members, technical Information Communication Technologystaff and the top management staff. The main data collection instruments were content analysis, interviews and questionnaires. The study employed mixed approach where both quantitative and qualitative data was used. Quantitative data was analyzed using inferential statistics and presented usingtables.Onthe other hand, thematic analysiswasused for qualitative data and presented using themes. The study presents a Model to measure functionality of Enterprise Resource Planning Systemfor universities. Apart from developing a better user interaction and operation, the findings presented can be used by educational policy makers, Enterprise Resource Planningsystem developers, systems administrators and other stakeholders in the academic environment in implementation and smooth running of these systems in the academic environment.