| dc.description.abstract | Information Technology innovations are evolving very fast. Understanding the
process by which innovations in this sector are taking place is of central importance
for the future development and sustainability of the ICT sector and for businesses to
position ICT as a critical element in their competitiveness. While several theories have
been developed to explain the trajectory of disruptive innovations, there are concerns
among the research community that the evolution of the mobile banking in Kenya has
opened a lid on why theories of disruptive innovations developed for the developed
economies may not well fit in the African and other developing nations scenario. This
has partly been because of the different characteristics of ICT demands in these
economies. This study therefore aimed at determining the factors that influence the
success of an ICT innovation by; assessing the effects of disruptive ICTs in the
Kenyan economy; determining through the lens of a theoretical model the factors that
influence the success of disruptive ICT innovations and thereby develop a model for
adoption of disruptive innovations in developing economies. To achieve these
objectives, the study purposed to focus on the Kenya’s three main metropolitan cities;
notably the capital city of Nairobi, Mombasa and Kisumu Cities. The research design
for the study was a mixed method using both qualitative and quantitative data.
Qualitatively, 20 ICT experts/leaders, drawn from the government and top
telecommunications industry, were purposively identified. For quantitative design,
the questionnaires were shared through snowballing effect to the key informants,
which led to a sample of 81 respondents returning their feedback; drawn from the
private sector specifically, firms that were considered to have developed ICTs that
were considered to have some element of disruptiveness. Data analysis was done
using R and the results presented descriptively and inferentially using both graphics
and equations. The study makes an original contribution by developing a context
specific model for disruptive ICT adoption and translating it into a reference
architecture that guides policymakers and industry practitioners. The architecture
provides a structured framework for facilitating sustainable ICT innovation in
resource-constrained contexts. The study identified external factors, Market forces,
implementation environment, social factors and technological features as key
determinants of the success of ICT innovations. The constructs from the conceptual
framework formed the basis of the developed disruptive ICT innovation model. The
study findings are critical in assessing the disruptive potential/patterns of ICT
innovations in the developing economies. Key recommendations include
strengthening institutional policies to support digital transformation, improving
interoperability among ICT platforms, and enhancing financial incentives for
innovation adoption. The findings have theoretical, practical, and policy implications
for the advancement of ICT innovation in developing economies.
Keywords: Innovation, disruptive innovation, model, ICT innovation,
competitiveness. | en_US |
