Search
Now showing items 1-1 of 1
Artificial Intelligence Chatbot Adoption Framework for Real-Time Customer Care Support in Kenya
(International Journal of Scientific Research in Computer Science, Engineering and Information Technolog, 2020-11)
In today’s society, most if not all sectors digitize and automate in order to become more efficient. The increasing availability and sophistication of software technologies disrupt labor markets by making workers redundant. ...