Browsing Gold Collection by Author "Miricho, Moses N."

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    • Foodservice clientele tipping behavior and its impetus on restaurant service reliability in Kenya 

      Were, Simon O; Miricho, Moses N.; Maranga, Vincent N. (Journal of Foodservice Business Research, 2020-10-19)
      Tipping is an interesting pecuniary behavior involving service providers and hospitality’s restaurant clients. The tipping act goes beyond the hospitality industry and therefore is a common practice across the entire service ...

    • Pragmatic restaurant tipping in star-rated hotels in Kenya 

      Were, Simon O.; Miricho, Moses N.; Maranga, Vincent N. (Tailor and Francis online, 2021-12-10)
      Tipping can be traced to Tudor England in the sixteenth century. This act transformed into a custom, spreading to many countries. However, tipping is observed differently from one country to the other and thus is not ...