EMPLOYEE QUALIFICATIONS AND COMPETENCIES VERSUS DEPLOYMENT: EXISTING GAPS IN THE CONTEXT OF MASINDE MULIRO UNIVERSITY OF SCIENCE AND TECHNOLOGY (MMUST), KENYA
Date
2023-09-01Author
BARASA, Beatrice
OKOTH, Annette W.
OOKO, Selline
NJERU, Fridah
DIPONDO, Judith
OWUNZA, Jairus
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Staff competency is a key factor in ensuring an organization performs and delivers on her
mandates. Both professional and academic are important indicators of competency and it evolves
over time in line with presenting scenarios. A mismatch between staff competencies and
deployment creates apathy towards work which greatly compromises performance. At Masinde
Muliro University of Science and Technology for instance, in the first half of the financial year
2021/2022, about 3% of employees left the service in search for greener pastures elsewhere. This
was largely due to job dissatisfaction arising from improper deployment among other reasons. This
study was conducted to establish the relationship between staff qualifications and competencies
vis-à-vis deployment and the extent to which this relationship affected staff performance. A Mixed
Methods Research Design, allowing a blend of both quantitative and qualitative paradigms was
employed. A cross-sectional design was adopted as the study targeted a cross-section of staff
across all cadres. Results show that while a majority of staff are qualified for the various
assignments they are assigned to perform, a small proportion do not have the requisite skills. This
could be explained by the fact that the University has not fully operationalized her HR manual and
therefore the machinery for measuring staff performance is weak and needs improvement. Further,
it is also evident that apart from academic qualifications, professional training is equally vital.
There is therefore need for continuous professional training which should equip staff with the most
current skills needed for effective delivery of services.
URI
https://dx.doi.org/10.4314/ijdmr.v18i1.4http://ir-library.mmust.ac.ke:8080/xmlui/handle/123456789/2372
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